I cannot remember if I shared this or not, but we had a problem getting a package delivered. We didn't get a notice or the package in our PO Box so we checked with the Post Office staff and they said it had been put in our PO Box -- we never did get it (in other words, no good samaritan returned the mis-delivered package), so we were working with the PO staff to see what recourse we had to get our money back. It was mailed 1st class, so it wasn't looking good for any kind of reimbursement.
We reached out to the seller (it was an eBay purchase) and he too, confirmed it was first class so no tracking or any insurance. It wasn't a large amount of money but we really needed the item Darrel had ordered for the UTV.
We were amazed at what happened next, the seller offered to send another package (free of charge and free delivery) delivered by FedEx to our lot. We were so appreciative of his generous offer. The lug nuts arrived and delivered to our door the next day!!! You would think it would end there ..... BUT......
When Darrel opened the package, it was the wrong lug nut size (he still isn't sure what happened there, if the pop up choices he chose were wrong, it the model didn't match, etc.). This was on a Friday, so not much to do but reach out the the seller and ask if his store actually had the correct size he was needing. We apologized profusely, accepted the responsibility for the wrong choice and offered to return the "2nd" package we received at our expense.
We didn't expect to hear much until the first of the week, and totally expected the guy to respond "you should stay off eBay and quit wasting my time LOL" BUT instead, he greeted us kindly, offered to send the correct part we needed, asked that we return the wrong lugnuts and wished us a Merry Christmas! Just as we were writing a note to put in the package we were returning and printing a mailing label, Fed Ex knocked on the door and delivered the correct lugnuts!!
I realize this is such a small piece of the bigger picture but to us, it was an extreme show of Human Kindness ---- and if you read below you can experience
Dignity Health has commercials that are called Human Kindness and they just make you feel good with people caring about all kinds of things --- here's one I especially love and if you google "Dignity Health on YouTube you can see others -- after this experience with our eBay Seller, I definitely believe there are many helping heroes, in lots of sizes, shapes and situations, so my 2020 New Year's goal is to show more Human Kindness and be a helping hero to others in our life.
Kindness Video link
Here's a cute Holiday "snowman" Kindness video link
Thank you for reading this unusual post and before I end here's a couple "made you smile" pictures that were shared with us by Darrel's brother and I passed on to my sister and now to you all.
Love,
Susan & Darrel
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